ORIGINAL PAPER
The maturity model of logistic centres
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Warsaw University of Technology, Faculty of Management,
Department of Production, Process and Project Management, Poland
A - Research concept and design; B - Collection and/or assembly of data; C - Data analysis and interpretation; D - Writing the article; E - Critical revision of the article; F - Final approval of article
Submission date: 2022-06-02
Final revision date: 2022-08-24
Acceptance date: 2022-09-30
Publication date: 2022-09-30
Corresponding author
Piotr Paweł Krys
Zakład Zarządzania Produkcją, Procesami i Projektami, Politechnika Warszawska, Wydział Zarządzania, Narbutta 85, 02-524, Warszawa, Polska
SLW 2022;56(1):161-174
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ABSTRACT
Objectives:
The main aim of the article is to present the authors' model of the maturity of logistic centres, in its original, previously published version and improved for the purpose of testing the reliability of logistic centre characters. The second purpose of the article is to justify the possibility of using the maturity model to ensure the reliability of logistic centres.
Methods:
To carry out the research and prepare the article, an expert (Delphic) method was used, using the knowledge of experts professionally connected with logistic centres, and a literature review.
Results:
The conclusion of the research and analysis of the results is an improved model of logistic centre maturity compared to previous work.
Conclusion:
The developed model of logistic centre maturity allows for a comprehensive analysis of the logistic centre's maturity, locating points in need of improvement, and allows continuity and reliability of the centre's operation to be ensured.
Highlights:
- The reliability of logistic centres is extremely important for supply chains
- The maturity model of logistic centres allows for a comprehensive analysis of the examined centre
- Maturity models are an accepted method of ensuring business reliability
- The maturity model developed helps to ensure the reliability of the centres